- 416-964-9978
- 100 St Regis Crescent Unit 9, North York, ON M3J 1Y8
- 1-855-4-ESTRADA
- admin@estradarentals.com
- 416-964-9978
Insurance Car Rental Across the GTA Since 2009
Works with all major Canadian insurers—Intact, Aviva, TD, Belairdirect, Desjardins, Economical, Allstate, Wawanesa & more.
Fill out this form and one of our agents will text/call you as soon as possible.
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REVIEWS FROM OUR CUSTOMERS
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Amazing experience from start to finish! The service was smooth, professional, and super easy. They went above and beyond by putting me into a brand new Range Rover — the... read more
Stephen B. Smith
April 2, 2026Great place to rent a car, they are very professional and always willing to help out! 10/10 experience! Cars were kept clean and had no issues while renting or returning.... read more
Hamza
March 26, 2026Everything was perfect very professional 👌
Ross Sortino
February 22, 2026 -
Good service clean car
No Name
February 12, 2026Contacted Estrada as I required a rental last minute. Their lineup was amazing. Transaction was easy. The car was clean and had a full tank of gas. Most of their... read more
Faheem M
February 11, 2026Amazing experience with Estrada Rentals. Car was ready on time and no hassle with the paperwork. Super smooth service and their cars are well kept. Overall great experience. 100% recommended.
Abdul Basit
February 11, 2026 -
Good rental experience with Hassan. Customer service are very good.
Ferdinand Cosca
February 11, 2026Great service from Hassan & nice clean car!
Syed Shah
February 11, 2026Great experience, provided a car similar to my current car. Dropped off the car to me and picked it up as well making it easy, seamless and fast.
Karan
October 31, 2025 -
They went above and beyond! Car was spotless and ready on time. Customer service was excellent.
James Miranda
July 3, 2025Rented a car from Estrada after I got into an accident amazing people easy and smooth process Hassan was very helpful would really recommend them if your looking to get... read more
Omar
June 14, 2025I was very happy with there service,I will highly recommand.specialy Ali was very helpful. Thank you
Barkat Bhanwadia
May 1, 2025 -
From start to finish...wow what impecable service!!! I have never experienced anything like it. The cars were amazing too! Thank you so much for making this experience so positive during... read more
Rose M. Sorbera
April 23, 2025Hi, Are you looking for honest rental cars company with good customer service? You reached your purpose. This is great rental cars company and respectful. You can get the good cars... read more
Ali J
April 2, 2025Good service
Zubair anwari
March 26, 2025 -
Good and fast service. The car was ready on time, they explained all paperwork/steps easily and friendly. Great customer service! Very welcoming atmosphere. Would definitely go there again if needed... read more
Jazz khan
March 6, 2025Few weeks back, I got into a situation and had to rent a car from Estrada. The whole experience from getting a car to returning it went very smooth. Exceptional... read more
Muhammad Ali
March 5, 2025Amazing services and various of cars for rental. Definitely recommend!
Yang Wang
February 12, 2025 -
Hassan and Ali were absolutely amazing through out the entire rental process. They contacted my insurance company for me and even delivered the vehicle right to my house. They made... read more
DreamWorx Auto Body
February 5, 2025Amazing Service. Estrada Rentals takes care of everything end to end. I have gotten into 2 collisions in my life and both times Estrada Rentals swiftly arranged a car for... read more
Ahmad Babary
January 27, 2025We had a fantastic experience renting a car with them, thanks to Hassan! He was incredibly friendly, helpful and made the entire process smooth and hassle-free. Highly recommend!
Loi Akin
January 20, 2025 -
I never thought renting a car can be so smooth and easy until I met Hassan from Estrada Car Rental. They are very professional and immensely helpful. Highly recommended.
pritam kumar saha
January 12, 2025Very clean, customer service and personnel is top notch
wunmi huthman
December 8, 2024I had a fantastic experience renting with Estrada. From the time that I made the request for a car following my collision, Hassan was there through every step of the... read more
Faheem Moolla
December 7, 2024 -
Great experience with Estrada Car Rental. I was in an accident last month and the car was not drivable, Estrada cars drove to the collision centre after hours to drop... read more
Osama Butt
December 1, 2024I had a great experience with Estrada. Clean car upon delivery and good communication with the company. Hassan was very helpful and answered any questions I had. 5 stars, highly... read more
albi
October 20, 2024Amazing customer service throughout the company and quick to respond to any questions I had. Would definitely recommend to everyone!
Shadab Patel
June 12, 2024 -
Estrada has been exceptional in every sense of the word. I had an insurance issue and my policy provider suggested I go with Enterprise. They wasted a whole day and... read more
Murtaza Zaidi
April 26, 2024Amazing experience here with Hassan. Everything was done very professionally. Would highly recommend to anyone looking for any car rental services.
June N
February 15, 2024On time delivery, very easy to deal with and they handle all the work so you get in a vehicle asap with minimal effort. Great staff and great service
Maged Hennawy
February 10, 2024
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Great place to rent a car, they are very professional and always willing to help out! 10/10 experience! Cars were kept clean and had no issues while renting or returning.... read more
March 26, 2026Amazing Service. Estrada Rentals takes care of everything end to end. I have gotten into 2 collisions in my life and both times Estrada Rentals swiftly arranged a car for... read more
January 27, 2025Hi, Are you looking for honest rental cars company with good customer service? You reached your purpose. This is great rental cars company and respectful. You can get the good cars... read more
April 2, 2025 -
They went above and beyond! Car was spotless and ready on time. Customer service was excellent.
July 3, 2025I never thought renting a car can be so smooth and easy until I met Hassan from Estrada Car Rental. They are very professional and immensely helpful. Highly recommended.
January 12, 2025Great experience with Estrada Car Rental. I was in an accident last month and the car was not drivable, Estrada cars drove to the collision centre after hours to drop... read more
December 1, 2024 -
Good service
March 26, 2025Great service. Received a vehicle immediately after my collision. The provided vehicle was new well featured and clean. The overall communication with the staff was great, in particular Hassan. He... read more
Rakash S
October 24, 2023Amazing experience with Estrada Rentals. Car was ready on time and no hassle with the paperwork. Super smooth service and their cars are well kept. Overall great experience. 100% recommended.
February 11, 2026 -
Excellent service
S N
January 29, 2024Amazing services and various of cars for rental. Definitely recommend!
February 12, 2025By far the best car rental you can depend on! I’m never under any stress with their services. They always go above and beyond in taking care of their customers.... read more
Bella Lugor
August 15, 2023 -
Rented a car from Estrada after I got into an accident amazing people easy and smooth process Hassan was very helpful would really recommend them if your looking to get... read more
June 14, 2025We had a fantastic experience renting a car with them, thanks to Hassan! He was incredibly friendly, helpful and made the entire process smooth and hassle-free. Highly recommend!
January 20, 2025Good rental experience with Hassan. Customer service are very good.
February 11, 2026 -
Estrada has been exceptional in every sense of the word. I had an insurance issue and my policy provider suggested I go with Enterprise. They wasted a whole day and... read more
April 26, 2024Great experience with Hassan at Estrada. I always used Enterprise for my insurance claims and hands down he is supportive, attentive and I felt treated for my time with this... read more
Kyle Yoon
December 4, 2023Hassan and Ali were absolutely amazing through out the entire rental process. They contacted my insurance company for me and even delivered the vehicle right to my house. They made... read more
February 5, 2025 -
Amazing experience here with Hassan. Everything was done very professionally. Would highly recommend to anyone looking for any car rental services.
February 15, 2024Amazing customer service throughout the company and quick to respond to any questions I had. Would definitely recommend to everyone!
June 12, 2024Good and fast service. The car was ready on time, they explained all paperwork/steps easily and friendly. Great customer service! Very welcoming atmosphere. Would definitely go there again if needed... read more
March 6, 2025 -
Everything was perfect very professional 👌
February 22, 2026I had a great experience with Estrada. Clean car upon delivery and good communication with the company. Hassan was very helpful and answered any questions I had. 5 stars, highly... read more
October 20, 2024Good service clean car
February 12, 2026 -
I had a fantastic experience renting with Estrada. From the time that I made the request for a car following my collision, Hassan was there through every step of the... read more
December 7, 2024I had a car from Estrada the past couple weeks and it was an amazing experience. Great customer service, very dependable and very accommodating. I would highly recommend!!
Salman S
October 2, 2023From start to finish...wow what impecable service!!! I have never experienced anything like it. The cars were amazing too! Thank you so much for making this experience so positive during... read more
April 23, 2025 -
Great experience, provided a car similar to my current car. Dropped off the car to me and picked it up as well making it easy, seamless and fast.
October 31, 2025Very clean, customer service and personnel is top notch
December 8, 2024Amazing experience from start to finish! The service was smooth, professional, and super easy. They went above and beyond by putting me into a brand new Range Rover — the... read more
April 2, 2026
- FAQS
QUESTIONS? ANSWERS!
We’ve answered some of the most common questions about insurance claims, how our process works, and insurance claims. If you don’t see your question here, our team is always happy to help.
How Does the Insurance Claim Process Work?
Our team can guide you through setting up your claim and work directly with your insurance company. In most cases, we provide direct billing, which means you won’t have to pay out of pocket and wait to be reimbursed.
What Types of Rentals Do You Offer?
Our main service is insurance replacement rentals for customers whose vehicles are being repaired after an accident.
We also offer retail rentals at one location, and we may expand this service in the future. Whether you need a temporary vehicle after an accident or for another reason, we’re here to help.
Do You Provide Pick-Up and Drop-Off Services?
Yes, we offer convenient pick-up and drop-off services to make the rental process as easy as possible. Just let us know your location, and we’ll arrange delivery and collection of the vehicle.
What Kind of Coverage Can I Expect?
Our goal is to provide a rental similar to your vehicle, and sometimes an upgrade, so you can keep your routine with minimal disruption while your car is being repaired.
Should I File an Auto Insurance Claim or Not?
In Canada, auto insurance is required by law. After an accident, many drivers file a claim to cover repair costs and related expenses, and your insurer can help you decide the best option for your situation.
How Long Do You Have to File a Claim After a Car Accident?
Most insurance companies recommend reporting an accident as soon as possible, ideally within seven days.
However, depending on your policy, you may have up to two years to file a claim. Reporting the accident quickly can help avoid delays or complications with your claim.
What Happens If You Don't Report a Car Accident?
Accidents often must be reported under local laws and insurance rules. Failing to report can cause problems down the road, as the other driver may still file a claim, which could affect your insurance record and raise your premiums.
Is It Better to File a Claim Through My Auto Insurance or the Other Driver's Insurance?
Usually, it’s best to contact your own insurer first. They can guide you through the process and coordinate with the other driver’s insurance if needed.
Is It Possible to File an Auto Insurance Claim Without a Police Report?
Yes. In Ontario, a police report isn’t usually required if damage is under $2,000 and no one is injured. You still need to notify your insurance company, as failure to do so could cause problems if the other party files a claim later.
Regardless of who is at fault, notify your insurance broker, agent, or company within seven days of an accident. Waiting too long could delay or deny your claim.
Here’s what you should do:
Complete a “proof of loss” within 90 days of the accident
Notify the other driver’s insurance company, if applicable
Inform the other driver if there’s a claim against them
Review your policy and contract terms if you plan to take legal action
Gather Key Information
Your insurance policy number and the registered owner’s details
Vehicle information: make, model, year, registration, and license plate
Accident details: time, date, location, and a description of what happened
Damage to your vehicle and any injuries, including the number of passengers
Other driver(s) information: names, license numbers, insurance company, and policy numbers
Police information: officer name and badge number, if applicable
Once submitted, your claim will be reviewed by your insurance company. The process may vary depending on:
The severity and nature of the accident
Your insurer’s policy on claims
Whether there were injuries, property damage, or both
Providing complete and accurate information up front helps ensure your claim is handled smoothly and fairly.
What Happens After the Claim is Filed?
After you file your claim, a claims adjuster will be assigned to review your policy, confirm coverage, and guide you through the process. They may contact you for additional information during the investigation.
- Some things the adjuster may do include:
- Request a copy of the police report
- Speak with witnesses
- Inspect the accident scene
- Ask you to contact the other driver
- Review medical records related to injuries
- Take photos of your vehicle
- Assess the damage to your car
- Gather information about any related expenses
Medical Care and Vehicle Repair
Your insurance will cover injury and repair costs while fault is being determined. Once responsibility is clear, your insurer may work with the other driver’s insurance company to settle payment. If the other driver is at fault, your insurer can recover costs through subrogation.
Do All Accident-Related Claims Affect Auto Insurance?
Not all claims affect your insurance. Premium changes depend on the claim type, insurer, and province, and some laws prevent rate increases or policy cancellations for certain losses.
Comprehensive Claims
Claims for things like theft or damage from falling objects usually do not increase your premiums, unless multiple claims happen in a short period. These types of damage are considered out of your control.
Consumer Protections for Claims
Recent consumer protection laws outline which events can affect your rates and which cannot. Ask your insurer for a list of non-surchargeable events and how long any surcharges last.
Claims That Will Increase Premiums
Claims caused by illegal or unsafe driving can lead to higher premiums or even policy cancellation.
Fighting a Low Car Insurance Claim Settlement
Disputing a low insurance settlement can be stressful, but with the right approach, you can get the compensation you deserve.
Prepare Yourself
Before responding to an offer, review your policy and understand the value of your claim. Keep all receipts and documents for expenses related to the accident. Decide on the minimum settlement you’re willing to accept and know when it’s time to consult an insurance attorney.
Talk with the Insurance Adjuster
If the initial offer is too low, explain why. Remember, adjusters are trained to settle for the lowest amount, so it’s normal to negotiate. Don’t hesitate to reject the first offer and request a higher settlement.
If the adjuster isn’t responsive, ask to speak with a supervisor or someone higher up, and consider sending written documentation to support your case.
If negotiations fail, you can file a complaint with your provincial Department of Insurance. Hiring an experienced insurance attorney can also help you navigate the process. Let your insurer know if you need time to seek legal advice before accepting or rejecting an offer.
Why Do Car Insurance Claims Go to Court?
Ontario has a partial no-fault insurance system, which can be confusing. Police may lay charges, and insurance companies assign fault for settlements. The “no-fault” part means your insurer provides certain benefits regardless of who caused the accident.
Fault for Car Insurance Claims
Fault is always determined in car accidents. Police may assign guilt for traffic violations, but not all accidents result in charges. Insurance companies use the Ontario Insurance Act and the Fault Determination Rules to decide responsibility or shared fault. If you disagree, you can formally complain to your insurer and provide additional information to your claims adjuster.
Accident Benefits Claims
Claims for serious injury or death can have the highest chance of going to court, but most are settled before trial. Victims can seek compensation for pain and suffering, lost income, and future earnings, but pain and suffering is usually only considered in severe cases.
Most disputes like this are resolved in lawyers’ offices or through mediation, rather than in a courtroom. If the parties cannot agree, the case may proceed to court, with the possibility of a third-party mediator helping to settle.
Disagreeing with Your Insurance Company About Benefits?
Sometimes you may disagree with your insurance company about your benefits or the amount you’re entitled to. In Ontario, the Financial Services Commission of Ontario (FSCO) provides a dispute resolution process as an alternative to court.
This process is designed to be faster and more efficient than a lawsuit and includes mediation, evaluation, arbitration, and appeals. It’s thorough, impartial, and helps drivers resolve disputes.
For more details, including the full Dispute Resolution Practice Code, you can visit the FSCO website: https://www.fsco.gov.on.ca
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